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Artikel verwenden

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 18:12:35 GMT

Line items are individual instances of products or custom line item entries created when configuring credit memos (BETA), deals, invoices, payment links, quotes, legacy quotes, and subscriptions. Use the line item editor to configure details for product-based line items and custom line items, such as price, discount, and billing terms.

After a buyer makes a purchase, report on line items using the report builder, as well as use Line item workflow enrollment triggers for automation in deal, quote, invoice, payment, subscription, order, and cart-based workflows.

Objekte verstehen

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 17:13:37 GMT

Objects represent your customers and business process information. Depending on your use case and HubSpot subscription, there are many objects available, such as contacts, deals, subscriptions, activities, payments, and conversations. If you're a Super Admin, you can activate additional objects, such as appointments and services. You can also create custom objects for use cases unique to your business. All objects are powered by the same data platform. This allows you to associate records and create reports on them.

Von HubSpot im Browser Ihrer Besucher gesetzte Cookies

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 17:12:55 GMT

If you host your website by HubSpot or have installed the HubSpot tracking code, the cookies below may be set on your visitors' browsers, depending on your site's setup. You can learn more about the cookies set by HubSpot by reading below.

Angebote erstellen und senden

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 16:03:36 GMT

After setting up quotes, create and send them using the quote editor.

Agent für den Kundenservice einrichten und konfigurieren

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 14:12:21 GMT

Set up a customer agent powered by Breeze, HubSpot's AI, that uses your content to answer simple user questions. This lets the rest of your support team focus on more complex cases.

Calling-Feature einrichten

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 07:07:47 GMT

Set up calling in HubSpot to make and receive calls. When you set up calling, you can do the following:

KI-Sichtbarkeit einrichten und analysieren

customersupport@hubspot.com (HubSpot Support) — Thu, 29 Jan 2026 21:50:55 GMT

Messen Sie mithilfe von KI-Sichtbarkeitstools, wie eine Marke in KI-gestützten Suchergebnissen angezeigt wird. Nach der Bestätigung von Markendetails, wie dem Idealkundenprofil oder Produkten und Dienstleistungen, werden die Prompts kontinuierlich nachverfolgt, um die Sichtbarkeit der Marke über die unterstützten KI-Engines hinweg zu bewerten .

KI-Tools für Sichtbarkeit führen Ihre Prompts täglich anhand von KI-Engines (z. B. ChatGPT) aus und fassen die Ergebnisse dann in Kennzahlen für die Sichtbarkeit zusammen. Diese Kennzahlen ermöglichen die Analyse von Markenerwähnungen, zeitnaher Berichterstattung und Zitiermustern im Zeitverlauf.

Eigenschaften erstellen und bearbeiten

customersupport@hubspot.com (HubSpot Support) — Thu, 29 Jan 2026 19:19:04 GMT

Properties are fields that store information on HubSpot records. For example, you can use the City company property to specify where companies are located. There are default properties included for each object, but you can create custom properties to store unique data for your business.

If you want to create a property with the same set-up as an existing property, you can also clone a property.

Please note: your account may use personalized names for each object (e.g., account instead of company). This article refers to objects by their HubSpot default names.

SLA-Ziele im Helpdesk festlegen

customersupport@hubspot.com (HubSpot Support) — Thu, 29 Jan 2026 19:17:28 GMT

You can set service level agreement (SLA) goals to help your support team stay on track with customer expectations by defining goals for ticket response and resolution times. These goals can be applied to all tickets in the help desk or based on specific ticket properties, or a combination of properties. You can also customize whether your SLA goals apply at all times or only during specific hours.

Grundlegendes zum Editor für Eigenschaften

customersupport@hubspot.com (HubSpot Support) — Thu, 29 Jan 2026 17:51:46 GMT

Im Eigenschaften-Editor konfigurieren Sie benutzerdefinierte Eigenschaften, einschließlich des Namens der Eigenschaft, der Art der gespeicherten Daten, der Regeln, die sie einhält, und der Personen, die sie anzeigen oder bearbeiten können. Überprüfen Sie unten das Layout, die Terminologie und die Prozesse des Eigenschaften-Editors, um Ihre Eigenschaften in HubSpot beizubehalten.

Wenn Sie bereits mit dem Eigenschaften-Editor vertraut sind, erfahren Sie hier, wie Sie Eigenschaften erstellen und die folgenden Informationen anwenden.