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Utiliser des lignes de produits

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 18:12:44 GMT

Line items are individual instances of products or custom line item entries created when configuring credit memos (BETA), deals, invoices, payment links, quotes, legacy quotes, and subscriptions. Use the line item editor to configure details for product-based line items and custom line items, such as price, discount, and billing terms.

After a buyer makes a purchase, report on line items using the report builder, as well as use Line item workflow enrollment triggers for automation in deal, quote, invoice, payment, subscription, order, and cart-based workflows.

Comprendre les objets

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 17:13:59 GMT

Objects represent your customers and business process information. Depending on your use case and HubSpot subscription, there are many objects available, such as contacts, deals, subscriptions, activities, payments, and conversations. If you're a Super Admin, you can activate additional objects, such as appointments and services. You can also create custom objects for use cases unique to your business. All objects are powered by the same data platform. This allows you to associate records and create reports on them.

Cookies placés dans le navigateur de votre visiteur par HubSpot

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 17:13:02 GMT

If you host your website by HubSpot or have installed the HubSpot tracking code, the cookies below may be set on your visitors' browsers, depending on your site's setup. You can learn more about the cookies set by HubSpot by reading below.

Créer et envoyer des devis

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 16:03:41 GMT

After setting up quotes, create and send them using the quote editor.

Installer et configurer l’agent d’assistance client

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 14:12:28 GMT

Set up a customer agent powered by Breeze, HubSpot's AI, that uses your content to answer simple user questions. This lets the rest of your support team focus on more complex cases.

Configurer un appel

customersupport@hubspot.com (HubSpot Support) — Fri, 30 Jan 2026 07:07:57 GMT

Set up calling in HubSpot to make and receive calls. When you set up calling, you can do the following:

Configurer et analyser la visibilité de l’IA

customersupport@hubspot.com (HubSpot Support) — Thu, 29 Jan 2026 21:52:13 GMT

Mesurez l’apparence d’une marque dans les résultats de recherche alimentés par l’IA à l’aide d’outils de visibilité IA. Après confirmation des détails de la marque, tels que le profil de client idéal ou les produits et services, les requêtes sont suivies en continu pour évaluer la visibilité de la marque sur les moteurs d’IA pris en charge .

Les outils de visibilité de l’IA exécutent quotidiennement vos requêtes sur des moteurs d’IA (par exemple, ChatGPT), puis agrègent les résultats en mesures de visibilité. Ces indicateurs soutiennent l’analyse des mentions de marques, de la couverture rapide et des modèles de citation au fil du temps.

Créer et éditer des propriétés

customersupport@hubspot.com (HubSpot Support) — Thu, 29 Jan 2026 19:19:13 GMT

Properties are fields that store information on HubSpot records. For example, you can use the City company property to specify where companies are located. There are default properties included for each object, but you can create custom properties to store unique data for your business.

If you want to create a property with the same set-up as an existing property, you can also clone a property.

Please note: your account may use personalized names for each object (e.g., account instead of company). This article refers to objects by their HubSpot default names.

Définir des objectifs d'accords de niveau de service dans le centre de support

customersupport@hubspot.com (HubSpot Support) — Thu, 29 Jan 2026 19:17:36 GMT

You can set service level agreement (SLA) goals to help your support team stay on track with customer expectations by defining goals for ticket response and resolution times. These goals can be applied to all tickets in the help desk or based on specific ticket properties, or a combination of properties. You can also customize whether your SLA goals apply at all times or only during specific hours.

Comprendre l’éditeur de propriétés

customersupport@hubspot.com (HubSpot Support) — Thu, 29 Jan 2026 17:53:02 GMT

L’éditeur de propriétés permet de configurer des propriétés personnalisées, notamment le nom de la propriété, le type de données qu’elle stocke, les règles auxquelles elle respecte et qui peut la consulter ou la modifier. Vérifiez la disposition, la terminologie et les processus de l’éditeur de propriétés ci-dessous pour gérer vos propriétés dans HubSpot.

Si vous connaissez déjà l’éditeur de propriétés, découvrez comment créer des propriétés et appliquer les informations ci-dessous.